Frequently Asked Questions

The following questions may steer you in the right direction, of course if you have any questions, we're just a click or a call away - send us a message or call us at (734) 787-0307.

How long does it take for free diagnosis/bench testing?

Most of the time, we can finish troubleshooting a problem within 24-48 hours depending on the complexity of the task. Request a free estimate today and we'll give you a more acurate time estimate.

How can I be sure my data is safe in your hands?

We maintain a secure server for all data backups and recovery, and all of our technicians are trained in data security. Your trust and privacy is our top priority!

How can payments be made?

Cash, visa, mastercard, and American express. For commercial clients, billing arrangements can be made. Contact us today for more information.

What is your return policy?

We offer exchanges on any defective or damaged items. All sales are final otherwise.

Do you work on Apple Computers (Macs)?

Yes we do! Call ahead for specific details.

Do you accept trade ins?

Yes we do, but on a case by case basis since technology is outdated rather quickly.

Do you do housecalls?

Yes we do! We charge a trip charge plus the cost of the work performed.

Can you unlock system passwords and encrypted data?

In several cases, yes, although we may need proof that the computer or device belongs to you.

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